Privacy Notice

Last Updated: August 6, 2021

SealSuite is developed by BytePlus Pte. Ltd. (hereinafter referred to as "we" or "BytePlus") and is an office network security application for enterprise customers. As a user of SealSuite, please be aware that BytePlus is only the software developer of this app, and the data described in this privacy notice are all collected directly by your organization except for the enterprise identification code described below.

After you install and start this app, you need to enter the "enterprise identification code" of your organization before using this software. The enterprise identification code will be sent to BytePlus, and BytePlus will automatically issue the network configuration of your organization according to the enterprise identification code you enter, and then all the data collected by this software will be directly transmitted to your organization. BytePlus does not process any other personal information about you, and will not retain any personal information about you.

Your organization independently determines the purpose, method and scope of use of the data collected via this software, and assumes the obligation and responsibility for data protection. If you have any questions about the rules for the collection and use of data in this app, please contact your organization.

Before you download and install SealSuite software (hereinafter also referred to as "this software" and "this APP") and related services, please read and thoroughly understand this privacy notice. At the same time, we recommend that you fully understand the relevant data collection, use and protection rules from your organization.

This privacy notice includes the following: 1. How SealSuite collects your personal information 2. How SealSuite uses your personal information 3. How your personal information is otherwise processed 4. Storage of personal information 5. Security of your personal information 6. Your rights 7. Complaints 8. Changes.

Please note, when we say SealSuite collects or otherwise processes your personal information, it means your organization collects your personal information through SealSuite software and otherwise processes your personal information collected through SealSuite software.

1. How SealSuite collects your personal information

1.1 Information collected by SealSuite during your use of the Software.

1.1.1 [Andriod APP] Device information and network information hardware model and settings, operating system information and version number, device ID, network device hardware address, CPU information, storage information, IP address, WLAN access point, network access method, type, status, network quality data, geographic location (if you grant geographic location permissions). [IOS APP] Device information and network information hardware model and settings, operating system information and version number, device ID, network device hardware address, CPU information, storage information, IP address, WLAN access point, network access method, type, status, network quality data.

1.1.2 Log Information Information related to your use of certain functions, applications and websites, including the time and duration of use of services, network request information, standard system logs, crash information, behavior log information generated by use of services or operations, and equipment and software event information.

1.1.3 Cookies and similar technologies. SealSuite uses cookies and other similar technologies (such as web beacons, Flash cookies, etc.) ("Cookies") to enhance your experience of using the software. When you use SealSuite and related services, SealSuite may use related technologies to send one or more cookies or identifiers to your device to collect and store information about your access to and use of the product. Most web browsers automatically accept cookies, but it is up to you to decide whether to accept or disable cookies. You can choose to accept or disable cookies by agreeing. You understand and agree that SealSuite may store cookies necessary for the operation of the software, including cookies that enable you to log in to the security area of the software. The above-mentioned storage of necessary cookies is a necessary condition for the provision of basic service content. If you do not agree to the relevant authorization, you cannot use any service of the software.

2. How SealSuite uses your personal information

2.1 SealSuite will collect and use your personal information for the following purposes

2.1.1 Login and Authentication

When you log in to the SealSuite software, you need to have the enterprise identification code, account number and password provided by your organization. After you enter the above information, you can log in to the software. If necessary, your organization will also send a verification SMS to your mobile phone number to complete the login account authentication.

2.1.2 VPN Service

In order to provide you with VPN data transmission services, user equipment authentication and network fault diagnosis, SealSuite needs to obtain your device information and network information. The VPN service connects your device terminals to the organization's internal office network so that you can access the organization's internal network resources. The VPN Service transmits information only between your device terminations and your organization's internal network.

2.1.3 OTP service

The OTP service will provide a one-time password (password is updated every 30 seconds) for VPN connection authentication to ensure account login security.

2.1.4 Office security monitoring

In order to provide you with office security monitoring services, SealSuite may need to conduct a local security scan of your equipment in order to provide you with security risk tips and security setting suggestions, such as setting a lock screen password; please rest assured that SealSuite will not read and Use the content information of your local files.

2.1.5 Security function

SealSuite is committed to providing you with a safe and reliable product and use environment.

A. In order to ensure the safe operation of software and services, SealSuite will collect technical information including your hardware model and settings, operating system information and version number, device ID, network device hardware address, CPU information, storage information, IP address, WLAN access point, network access method, type, status, network quality data, operation, use, and service logs.

B. In order to prevent malicious programs and provide safe operations, SealSuite will collect installed application information or running process information, application overall operation, usage and frequency, application crash status, and performance data.

c. SealSuite may use your account information, device information, and service log information to determine account security, perform authentication, and detect and prevent security incidents.

2.1.6 Statistical analysis

For statistical analysis of product performance and improvement of user experience, SealSuite may use your device information and log information, which will not be associated with your personal identity.

2.1.7 Sweep function

In order to provide you with the sweep function, SealSuite will request you to authorize camera permissions. If you refuse to authorize the provision, you will not be able to use this function, but it will not affect your normal use of other SealSuite functions.

2.1.8 Dynamic Use of Services

In order to provide you with a service that provides you with a one-click link wifi dynamic use function, SealSuite Android will request you to authorize precise geographic location permissions and collect location information related to this service. If you refuse to authorize the provision, you will not be able to use this function, but it will not affect your normal use of SealSuite's other functions.

SealSuite IOS does not request this permission.

2.1.9 Third-party Login

In order to support third party login, SealSuite may receive from and/or transfer to the third party data for the purpose of this function.

3. How your personal information is otherwise processed

3.1 In addition to the uses listed above, your organization may process your personal information for other purposes. Your organization determines how to otherwise process (for example, share, transfer or delete) personal information. Please communicate with your organization for details.

4. Storage of personal information

Your organization determines the storage method, location and period of the aforementioned personal information, as well as the processing method after expiration. Please communicate with your organization for details.

5. Security of your personal information

5.1 We have implemented strict security technical measures on the client side to prevent your personal information from unauthorized access, modification, and avoid data damage or loss.

5.2 Although the above reasonable and effective measures have been taken and the standards required by relevant laws and regulations have been complied with, please understand that due to technical limitations and various malicious means that may exist, in the Internet industry, even if every effort is made to strengthen security measures, it is impossible to always ensure 100% security of information. We will try our best to ensure the security of the personal information you provide us. Please know and understand that the systems and communication networks you use to access our services may cause problems due to factors beyond our control. Therefore, we strongly recommend that you take active measures to protect the security of personal information, including but not limited to using complex passwords, regularly changing passwords, and not disclosing personal information such as your account password to others.

5.3 Regarding the data protection methods and security measures taken by your organization, please contact your organization for communication.

6. Your rights

6.1 How to access and correct your personal information

6.1.1 Access to Personal Information: Enter [Personal Profile in the Upper Left Corner of "SealSuite"] to access your email address and other personal information. Contact your organization to request access to other personal information.

6.1.2 You can submit a request for correction information to your organization, which will be processed by your organization.

6.2 How to cancel your account

After you terminate the use of this software, you can submit an application to your organization to delete your personal account, which will be processed by your organization.

6.3 Change or withdraw the scope of authorization

6.3.1 You can turn off the authorization of precise geographic location, camera, photo album in the operating system of the device itself, change the scope of consent or withdraw your authorization. After withdrawing the authorization, your organization will not be able to collect information related to these permissions. If you have issues with the processing of any personal information that has been collected, please contact your organization.

7. Complaints

If you wish to raise an objection or make a complaint about the way your personal information is processed, please contact your organization as soon as possible.

8. Changes

We may update this Privacy Notice from time to time. When we update the Privacy Notice, we will notify you by updating the “Last Updated” date at the top of this policy and posting the new Privacy Notice and providing any other notification required by applicable law.